At one time we utilized the sink or swim method. We'd toss a new hire into a department, give them a list of questions and hope the current operator did a good job training. Then we moved on to our "Thomas University" textbook strategy. (Read post "Mentorship?" from a few years ago.)
Today, with TRtv.tv we've taken learning to a new levels. One of the first channels we added was The E-Network with programming helping our employees learn departments. Below is an example of our E-Network film on bindery. As much as we liked our "Thomas University" textbook strategy, utilizing current film and web technology we can teach a person all the essentials of a department in about 5 minutes. Before, it might take many hours, or even days to get all the information we wanted them to know about the department. Then we weren't exactly sure they absorbed the information and what the mentor actually taught.
The key is synthesizing all the relevant information in the form of a script and then capturing the content on film. Then we test to make sure they know the information. They can also refer back to the information 24.7/365 from any PC based computer in the world.
5 minutes of efficiency
Posted by
Curtis Thornton
Saturday, April 25, 2009
Labels: Leadership , Learning , Technology